3mpStudio Terms & Conditions

Last Updated: September 1, 2026

These Terms & Conditions (“Terms”) govern the purchase and use of products and professional services provided by 3mpStudio (“3mpStudio,” “we,” “us,” or “our”).

By engaging 3mpStudio, approving an estimate or proposal, signing a service agreement, authorizing work to begin, submitting payment, purchasing a product or service, or continuing to use our services, you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to these Terms.

These Terms apply generally to services and products offered by 3mpStudio, including but not limited to digital marketing, marketing consulting, search engine optimization (SEO), local SEO, advertising management, website design and development, website maintenance, graphic design, branding, content creation, social media services, email marketing, digital strategy, creative services, printing, engraving, personalized products, and other professional or production services.

Specific estimates, proposals, statements of work, project terms, service agreements, or other written agreements may contain additional terms applicable to a particular engagement.

If a specific written agreement conflicts with these general Terms, the more specific agreement will control with respect to that particular service or project.

1. Estimates, Proposals & Scope of Work

The scope, deliverables, fees, timelines, and other requirements for a project or service may be established through an estimate, proposal, statement of work, service agreement, invoice, email authorization, or other written communication.

Estimates and proposals are based on the information available at the time they are prepared. Changes to the requested scope, deliverables, specifications, quantities, timeline, or requirements may result in additional fees and/or revised completion dates.

Work requested outside the agreed scope is considered additional work and may require a separate estimate, change order, written approval, or additional billing.

3mpStudio will not perform additional billable work requiring prior Client authorization under an applicable agreement until such authorization has been received.

2. Payment Terms

Payment terms and due dates will be stated on the applicable estimate, proposal, invoice, or service agreement.

Unless otherwise specified:

• Projects totaling $1,500 or less may require payment in full before work begins.
• Projects exceeding $1,500 may require a 50% deposit before work begins, with the remaining balance due according to the applicable proposal or payment schedule.
• Recurring services, retainers, subscriptions, and ongoing services are billed according to the payment schedule established for that service.

Work may not begin until the required deposit or advance payment has been received.

3mpStudio reserves the right to pause, withhold, reschedule, or suspend work when an invoice becomes past due. Any resulting delay may affect previously estimated completion dates or scheduling.

The Client is responsible for providing accurate billing and contact information and promptly notifying 3mpStudio of any changes.

3. Deposits & Advance Payments

Deposits and advance payments reserve time, resources, production capacity, or project scheduling.

Any refundability of a deposit or advance payment will be determined by the applicable proposal, service agreement, project terms, or cancellation policy.

Once work has begun, the Client remains responsible for work already performed and any approved or non-cancellable expenses incurred on the Client’s behalf.

Certain custom, personalized, digital, production, printing, engraving, or specially ordered products and services may be non-refundable once production, purchasing, customization, or fulfillment has begun.

4. Recurring Services, Retainers & Hourly Work

Recurring services and retainers are governed by the scope, hours, deliverables, billing period, and other conditions established in the applicable service agreement or proposal.

Where a service includes a specified number of hours, those hours represent the maximum included allocation for the applicable billing period unless otherwise agreed.

Additional work beyond the included allocation may require Client approval and may be billed at the applicable hourly or service rate.

Unless expressly stated otherwise in writing, unused hours do not roll over into future billing periods and have no cash value.

The Client may prioritize requested work when the amount of requested work exceeds the available monthly allocation. 3mpStudio may also provide estimates of anticipated time when reasonably practical; however, time estimates are estimates only and actual time may vary depending on the complexity of the work, revisions, Client requests, technical issues, and other circumstances.

5. Client Responsibilities

Successful and timely completion of services may depend upon Client participation.

The Client agrees to provide, when reasonably requested:

• Content, copy, images, files, branding materials, and other project assets;
• Accurate business and project information;
• Feedback, approvals, and decisions;
• Access to websites, platforms, hosting accounts, domains, advertising accounts, analytics, software, or other systems necessary to perform the services; and
• Any other materials or authorization reasonably required to complete the work.

The Client is responsible for maintaining appropriate backups of its own data, accounts, websites, and materials unless backup services are specifically included in the applicable agreement.

6. Client Delays & Inactivity

Timelines depend upon timely communication and cooperation from the Client.

If required information, content, access, approvals, feedback, or payment is delayed, project deadlines and delivery dates may be extended accordingly.

Projects experiencing extended Client inactivity may be placed on hold. Resumption of a paused project will be subject to 3mpStudio’s current workload and availability and may require a revised timeline.

If significant time has passed or the scope or requirements have changed during the hold period, 3mpStudio may provide a revised estimate before work resumes.

7. Revisions & Changes

The number and extent of revisions included in a project will be specified in the applicable proposal, estimate, or service agreement.

Requests that substantially change an approved direction, previously approved work, project requirements, or scope may be considered additional work and billed separately.

3mpStudio will communicate when a requested change is expected to result in additional charges before proceeding when prior approval is required.

8. Client-Provided Content & Intellectual Property

The Client represents and warrants that it owns, licenses, or has permission to use all content, photographs, videos, graphics, trademarks, logos, copy, data, music, files, and other materials supplied to 3mpStudio.

The Client is responsible for obtaining all required licenses, permissions, releases, attribution, or other rights necessary for materials supplied by the Client.

3mpStudio is not responsible for determining whether Client-provided materials infringe the copyright, trademark, privacy, publicity, or other rights of another person or entity.

The Client agrees to indemnify and hold 3mpStudio harmless from claims arising from Client-provided materials, instructions, or uses that violate the rights of another party.

9. Ownership of Work & Deliverables

Unless otherwise stated in a written agreement, ownership or usage rights to final approved deliverables specifically created for the Client will be transferred or released after all amounts due for the applicable work have been paid in full.

3mpStudio retains ownership of all pre-existing intellectual property, business processes, concepts, methods, systems, templates, frameworks, tools, code libraries, techniques, know-how, and other materials not specifically created and transferred to the Client as a final deliverable.

Drafts, unused concepts, working files, preliminary designs, internal documentation, and other materials not included as final deliverables remain the property of 3mpStudio unless otherwise agreed in writing.

Third-party assets remain subject to their respective licenses and are not transferred beyond the rights permitted by those licenses.

10. Portfolio & Promotional Use

Unless otherwise agreed in writing or restricted by confidentiality obligations, 3mpStudio may display completed, publicly released work for portfolio, case study, award, marketing, social media, website, or promotional purposes.

Confidential information, unpublished campaigns, private business information, passwords, account credentials, proprietary Client data, and materials specifically identified as confidential will not knowingly be publicly disclosed for promotional purposes.

11. Third-Party Products, Platforms & Services

3mpStudio’s services may rely upon or integrate with third-party products and services, including hosting companies, domain registrars, website platforms, social networks, search engines, advertising platforms, payment processors, email providers, software applications, plugins, APIs, analytics services, printers, manufacturers, shipping providers, and other vendors.

Third-party products and services are governed by their own terms, policies, pricing, availability, and technical limitations.

3mpStudio does not control and cannot guarantee the continued availability, performance, policies, features, security, pricing, compatibility, algorithms, approval processes, or operation of third-party services.

3mpStudio is not liable for delays, outages, account restrictions, platform changes, algorithm changes, service interruptions, lost functionality, shipping delays, or other circumstances caused by third parties or matters outside 3mpStudio’s reasonable control.

12. Third-Party Expenses

Unless specifically included in an estimate, proposal, or service agreement, third-party expenses are separate from 3mpStudio’s professional fees.

These expenses may include, but are not limited to:

Advertising spend, domains, hosting, software, subscriptions, premium plugins, fonts, stock photography, stock video, music licenses, printing, engraving materials, product costs, packaging, shipping, postage, licensing fees, platform charges, and outside contractors or vendors.

Client approval may be required before significant additional third-party expenses are incurred.

13. Advertising & Marketing Spend

Advertising budgets and media spend paid to advertising platforms are separate from 3mpStudio’s management or consulting fees unless expressly stated otherwise.

The Client is responsible for funding advertising accounts and maintaining valid payment methods with applicable advertising platforms.

3mpStudio is not responsible for charges imposed directly by advertising platforms, platform billing errors, account suspensions, rejected advertisements, changes in advertising policies, or platform decisions outside 3mpStudio’s reasonable control.

14. No Guarantee of Results

3mpStudio provides professional services using reasonable skill, experience, strategy, and industry practices. However, business and marketing outcomes depend upon many factors outside our control.

Unless expressly guaranteed in a written agreement, 3mpStudio does not guarantee:

• Search engine rankings;
• AI search or generative search visibility;
• Website traffic;
• Advertising performance;
• Leads or inquiries;
• Sales or revenue;
• Conversion rates;
• Social media reach, engagement, or follower growth;
• Email open or click rates;
• Approval by search engines, advertising platforms, social networks, or other third-party services; or
• Any specific financial or business outcome.

Past results, projections, estimates, forecasts, and industry benchmarks are not guarantees of future performance.

15. Search Engines, AI Platforms & Algorithms

Search engines, social networks, advertising platforms, artificial intelligence systems, directories, and other digital platforms regularly modify their algorithms, ranking systems, policies, interfaces, and requirements.

3mpStudio cannot control these changes and does not guarantee that strategies or optimization practices that are effective at one time will continue producing the same results in the future.

Changes caused by third-party platforms may require additional work outside an existing scope of services.

16. Printing, Engraving & Physical Products

For custom, personalized, printed, engraved, or produced goods, the Client is responsible for reviewing and approving applicable proofs, spelling, names, quantities, dimensions, artwork, placement, and other specifications before production.

Once a proof or production specification has been approved and production has begun, changes may not be possible and the order may become non-refundable.

Reasonable variations may occur between digital previews and finished physical products due to materials, manufacturing, engraving, printing processes, screen calibration, natural variations in wood or other materials, and production tolerances.

3mpStudio is not responsible for errors contained in Client-approved proofs unless otherwise required by applicable law.

17. Cancellations & Termination

Cancellation and termination terms may vary depending on the type of service and will be governed by the applicable proposal, estimate, service agreement, project terms, or cancellation policy.

If a project or service is cancelled, the Client remains responsible for:

• Services performed through the effective cancellation date;
• Approved expenses already incurred;
• Non-refundable third-party costs;
• Products, materials, or supplies already ordered;
• Custom or personalized products already placed into production; and
• Any other amounts due under the applicable agreement.

3mpStudio reserves the right to suspend or terminate services for material breach of these Terms, nonpayment, unlawful activity, abusive conduct, misuse of services, or other substantial violation of an applicable agreement.

18. Confidentiality & Account Access

Each party agrees to use reasonable care when handling confidential information received in connection with a project or service.

When Client credentials or account access are necessary, the Client authorizes 3mpStudio to access those systems solely as reasonably necessary to provide the contracted services.

Clients should use secure methods for sharing sensitive credentials whenever reasonably available and should update or revoke access when appropriate following completion or termination of services.

19. Errors & Corrections

3mpStudio reserves the right to correct typographical, clerical, mathematical, pricing, invoicing, or other errors contained in estimates, proposals, invoices, website information, or other communications.

If an error materially affects the price or scope of a service before work has been completed, 3mpStudio will communicate the correction to the Client.

20. Disclaimer of Warranties

Except as expressly provided in a written agreement, services and deliverables are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

3mpStudio does not warrant that websites, software, platforms, integrations, marketing campaigns, digital services, or third-party systems will operate uninterrupted, remain error-free, or continue functioning without changes from third-party providers.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

21. Limitation of Liability

To the fullest extent permitted by applicable law, 3mpStudio and its owners, employees, contractors, agents, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost opportunities, loss of data, loss of goodwill, or business interruption arising from or relating to the services.

To the fullest extent permitted by applicable law, 3mpStudio’s aggregate liability arising from a particular project or service will not exceed the amount actually paid to 3mpStudio by the Client for the specific project or service giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

22. Indemnification

To the fullest extent permitted by law, the Client agrees to indemnify, defend, and hold harmless 3mpStudio and its owners, employees, contractors, agents, and service providers from third-party claims, liabilities, damages, losses, and reasonable costs arising from:

• Client-provided content or materials;
• The Client’s infringement or violation of another party’s rights;
• The Client’s unlawful or unauthorized use of the services or deliverables;
• False, misleading, or unlawful information supplied by the Client; or
• The Client’s material breach of these Terms or an applicable agreement.

23. Force Majeure

Neither party will be responsible for delays or failure to perform caused by events reasonably beyond its control, including natural disasters, severe weather, fire, war, civil disturbance, widespread internet or utility outages, governmental actions, labor disruptions, epidemics, pandemics, failures of critical third-party services, or similar circumstances.

The affected party will make reasonable efforts to resume performance when practicable.

24. Invoice Terms

Invoices issued by 3mpStudio are subject to these Terms together with any applicable proposal, estimate, Project Terms, or service agreement.

Payment is due by the due date shown on the invoice.

An invoice does not expand the agreed scope of services unless additional work is expressly identified and authorized.

Payment of an invoice or deposit, approval of an estimate or proposal, or authorization for work to proceed constitutes acknowledgment and acceptance of the applicable terms governing the engagement.

25. Electronic Communications & Approvals

The Client agrees that approvals, authorizations, estimates, proposals, invoices, notices, and other business communications may be provided electronically.

Where appropriate, approval provided through email, electronic signature, client portal, project-management system, invoice system, or other documented electronic communication may constitute written approval.

26. Entire Agreement & Order of Precedence

These Terms, together with any applicable estimate, proposal, statement of work, Project Terms, service agreement, invoice terms, privacy policy, or other incorporated written agreement, constitute the agreement governing the applicable services.

If terms conflict, a specifically negotiated and mutually accepted written agreement or service-specific provision will control over these general Terms with respect to the subject matter of that agreement.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

28. Waiver

Failure by 3mpStudio to enforce any provision of these Terms at any time does not constitute a waiver of that provision or the right to enforce it later.

29. Governing Law

These Terms and any agreement for services provided by 3mpStudio will be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles, unless otherwise required by applicable law or expressly agreed in writing.

30. Changes to These Terms

3mpStudio may update these Terms periodically to reflect changes in services, business practices, technology, or applicable requirements.

The version applicable to a particular project or transaction will be determined according to the applicable agreement and law. Material changes will not retroactively alter specifically negotiated contractual obligations unless agreed by the parties or otherwise permitted by law.

The current version of these Terms will be available on the 3mpStudio website.

31. Contact

Questions regarding these Terms & Conditions may be directed to 3mpStudio through the contact information provided on our website.